FAQs
We understand that sometimes the answers you seek may not be found in our FAQs. If you have any further inquiries or require assistance, simply contact us.
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All About Coffee
What is the history and origin of coffee?
According to legend, an Ethiopian shepherd named Kaldi became aware of the effects of caffeine. He observed that his goats became playful and energetic after eating coffee cherries. Coffee beans come from a genus of flowering plants called Coffea. Their seeds are used to make coffee. All coffee in the world grows in the Equatorial/Subtropical regions, also known as the Bean Belt. The main coffee growing regions are Central and South America, Indonesia, and Africa.
What is the difference between Arabica and Robusta coffee?
Espresso Republic only uses Arabica coffee. Arabica coffee is a higher-grade coffee and it is consumed by 70% of the world. Robusta coffee is a lower grade coffee but has 50% more caffeine than Arabica. It is consumed by 30% of the world.
What is the difference between “washed” and “natural processed” coffee?
Washed coffee is a wet method that results in bright clean flavors. The stages in processing include depulping the coffee cherries, putting the coffee in fermentation tanks to loosen the remaining fruit, and drying the coffee. Natural processed is a dry method that results in a sweeter taste. The stages in processing include drying the cherries with the flesh of the fruit and then removing the seed by Millstone or hand-hulling the coffee.
What is a varietal?
A coffee varietal is also known as the “species” of the coffee plant. There’s a multitude of coffee varietals such as Bourbon, Caturra, Catuai, Gesha, Pacamara, Typica, etc. These coffee varietals have their own characteristics: some vary slightly in shape and size, some of them require more attention and care, and some grow better in certain altitudes. Some varietals are mutations of another depending on the growing environment. We find it interesting that there are more and more varietals that arise over time, and it makes specialty coffee much more interesting.
What are single-origin coffees and why do they matter?
Single-origin coffee is sourced from a specific area or region in various countries. These origin names are derived from a particular farm(s) or small group(s) of neighboring farms. Single-origin coffees are unique because the characteristics of the regions’ soil, altitude, climate, etc. all influence the flavor of the beans giving each brew nuanced flavors and a distinctive taste that captures the uniqueness of their origins. We highly encourage you to try the unique flavors of the single origin coffees we offer.
What is the "coffee bloom" during brewing, and why is it important?
The coffee bloom refers to the initial phase of the brewing process when hot water is poured over freshly ground coffee grounds, and the coffee bed begins to release gases. This release of carbon dioxide is commonly visible as a bubbling or foaming on the surface of the coffee grounds. The bloom occurs because freshly roasted coffee beans retain carbon dioxide, which is a byproduct of the roasting process.
What is the best way to measure/dose coffee?
We strongly recommend using a scale to dose your coffee each brew. Weighing your coffee and water can help you maximize all the wonderful flavors of your favorite Espresso Republic coffee(s).
What is the best way to store Espresso Republic coffee?
For optimal freshness, we suggest storing Espresso Republic coffee at room temperature in an airtight container or in the original Espresso Republic re-sealable coffee bags your favorite coffee(s) came in, which are designed with one-way degassing valves and zipper seals to maintain freshness. Do not store your coffee in the refrigerator or freezer. Storing coffee in the refrigerator or freezer is probably one of the biggest coffee myths commonly circulated. Storing coffee in the refrigerator or freezer can cause condensation creating moisture. Moisture is coffee’s enemy and will negatively affect the coffee’s flavor.
How should I grind my coffee?
To brew a delicious cup of coffee, you need to choose the right grind size. If you grind too fine, your brew can over extract and have a bitter taste. However, if you grind too coarse, the coffee may not extract enough and will taste thin and possibly sour. Experiment with your grinder and brew method to see what you like. There is also a grind chart you can access in each coffee information page (before you buy) OR simply click on the link below.
Orders & Shipping
Do you offer Local Pickup?
Our Pickup hours are Mon-Fri 9am-4pm.Please enter the second gate on Norton Ave side and the door is located towards the backPickup address: 4300 Edison Avenue, Chino, CA 91710
What's your return policy?
Great question! Food product sales such as coffee, tea, Pocketbru , etc. are final due to their perishable nature. If you are not satisfied with your purchase (including non-food items), we are here to help. Simply give us a message via the Contact Us Page
What’s the best way to get coffee for my office?
Indeed! You don’t need to walk to a café to get great quality specialty coffee. Freshly ground and freshly brewed Espresso Republic coffee is the best way to keep your office happy. Sign up for a subscription and get coffee delivered weekly or monthly, your choice.
How much coffee should I order?
A 12oz bag of Espresso Republic coffee will be enough for a week’s worth of coffee if you drink one cup per day. Depending on your daily consumption of coffee, you may want to double or triple your bags. This gives you an opportunity to try a variety of Espresso Republic coffee(s)! An Espresso Republic Coffee Subscription can be ordered and delivered to your home or office at your chosen frequency.
Do you do any tours of your coffee roastery?
Unfortunately, we do not provide any tours . We will feature our facility and roasters via social media. follow us!
Who ships my coffee(s)?
We partner and ship with USPS, UPS or FedEx.
What is your roasting schedule and when will my order ship?
For all orders without coffee we ship as soon as possible Monday through Friday. Non-coffee orders placed after 3PM on Friday will be processed and shipped on Monday. For All Orders with Coffee The cut-off time for same-day fulfillment is 11AM. Orders placed after 11AM will be shipped according to our fulfillment schedules below. We aim to provide only the freshest coffee possible. Coffee Order Fulfillment Schedules (based on Pacific Time Zone) Orders placed after 11AM Monday and before 11AM Tuesday will produce and ship on Tuesday. Orders placed after 11AM Tuesday and before 11AM Wednesday will produce and ship on Wednesday. Orders placed after 11AM Wednesday and before 11AM Thursday will produce and ship on Thursday. Orders placed after 11AM Thursday and before 11AM Monday will produce and ship on Monday.
If I choose an expedited shipping option will my order ship out quicker?
Please note that choosing an expedited shipping option will not expedite the fulfillment schedule for producing and shipping the order. Expedited shipping only applies once the order ships from our facility.
Account & Subscriptions
How does the coffee subscription work?
Our coffee subscription is simple and convenient. You choose your preferred coffee, select the frequency of deliveries (weekly, bi-weekly, or monthly), and provide payment details. We take care of the rest, delivering freshly roasted coffee to your doorstep.
Can I customize my subscription?
Absolutely! You can customize your subscription by selecting your preferred roast level, grind size, and flavor profile. Personalizing your coffee experience is one of the perks of being a subscriber.
Can I change or cancel my subscription at any time?
Yes, you have full control over your subscription. You can easily modify delivery frequency, skip deliveries, or cancel your subscription at any time through your account settings.
How do I update my billing information?
You can easily update your billing information by logging into your account on our website and navigating to the "Billing" section. Follow the instructions to make any necessary changes.
Are there any discounts or promotions for subscribers?
Yes! Subscribers enjoy 10% off and free shipping!
Can I skip or pause my upcoming subscription orders?
Yes, you can pause subscriptions in your account portal.
Wholesale
Can I serve Espresso Republic coffee in my store or business?
We are thankful for your inquiry. If you are interested in serving our coffee at your café, restaurant, hotel or office, visit our wholesale application page and let's connect.
When will my wholesale order ship?
For All Orders without Coffee We ship non-coffee orders as soon as possible Monday through Friday. Non-coffee orders placed after 3PM on Friday will be processed and shipped on Monday. For All Orders with Coffee The cut-off time for same-day fulfillment is 10AM. Orders placed after 10AM will be shipped according to our fulfillment schedules below. We aim to provide only the freshest coffee possible. Coffee Order Fulfillment Schedules (based on Pacific Time Zone) Orders placed after 10AM Monday and before 10AM Tuesday will produce and ship on Tuesday. Orders placed after 10AM Tuesday and before 10AM Wednesday will produce and ship on Wednesday. Orders placed after 10AM Wednesday and before 10AM Monday will produce and ship on Monday. Please note that choosing an expedited shipping option will not expedite the fulfillment schedule for producing and shipping the order. Expedited shipping only applies once the order ships from our facility.
Do you offer Local Pickup?
We offer Free Local Pickup. Our pickup hours are from 9AM - 4PM PST. Pickup address is 4300 Edison Avenue, Chino, CA 91710 USA. Pickup is at the rear parking lot.